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Any product recall has the potential to devastate brand equity and to destroy your company’s bottom line. By properly preparing a national product recall solution and putting in place accredited systems, resources and expertise, a supplier can well manage a potentially stressful situation. Recalls are complex and potentially disastrous, but are unfortunately a reality of business life — thus, responsible companies plan for these situations to protect their brands and to manage their risk.
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No two words strike fear among executives and managers like: PRODUCT RECALL.

Research shows that it can happen to you. A study of 500 consumer product companies found that 25% had experienced product recalls. A product recalls, whether voluntary or not, can create soaring costs and plunging revenues. How your company manages and pulls through depends to a great extent on the programs you already have in place. Such programs need to be timely, accurate, reliable and professional. A product’s defect should not be made worse by deficiencies in the actual execution of the recall.

For handling product recalls in Canada, Total Recall’s unique national infrastructure is best suited to carrying out your particular product withdrawal.Our professional auditors are already positioned at stores and distribution centers across the country on a daily basis.

  • Our recall solutions are proven and tested.
  • We take full charge of the recall for you.
  • We respond rapidly, accurately and professionally to any recall.
  • Our recall solutions provide operational flexibility and control ensuring satisfaction
  • You receive detailed and complete information, tailored to your recall.
  • Your corporate image and brands remain secure.
  • In emergencies, a Canada-wide withdrawal can be accomplished within 7 days.

    Documents - Not currently available online. Please contact your Total Recall Services representative, for your copies of:
  • Understanding the Recall Concept in the Food Industry  
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